Terms of Service

Welcome to Zironi. These Terms of Service (“Terms”) govern your use of our website located at www.zironitea.com (the “Site”) and the purchase of our products. By accessing our Site or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose.

2. Products and Services

Zironi specializes in providing authentic Assam tea. We have made every effort to display as accurately as possible the colors, packaging, and details of our products that appear on the store.

• Product Descriptions: We do not warrant that product descriptions or other content on the site are entirely accurate, complete, reliable, or error-free.
• Modifications: Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
• Limitation of Sales: We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.

3. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and or billing address or phone number provided at the time the order was made.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

4. Third-Party Links

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

5. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

6. Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

• (a) for any unlawful purpose;
• (b) to solicit others to perform or participate in any unlawful acts;
• (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
• (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
• (e) to submit false or misleading information.

7. Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

In no case shall Zironi Tea Co., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of any of the service or any products procured using the service.

8. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India, with jurisdiction specifically in the state of Assam.

9. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

10. Bulk Order Policy

We actively support and encourage bulk purchases. If you are looking to place a large-scale order, please contact our team directly for personalized assistance.

• Payment: For all bulk orders, customers are required to make 100% advance payment.
• Processing: Shipment will only be initiated once full payment confirmation is received.
• Special Incentive: All bulk orders are exempt from delivery charges. We provide free shipping for bulk purchases as a standard courtesy.

11. Shipping & Delivery

We provide delivery services across all of India.

• Order Processing: Standard orders are processed within 1–3 business days after confirmation.
• Delivery Time: Depending on your location, the standard delivery time is 3–7 working days.

12. Return & Refund Policy

We maintain strict quality control but offer returns under the following specific conditions:

• Eligibility: Returns are only accepted if the product is damaged upon arrival or if the incorrect item was delivered.
• Process: To request a return, you must contact us within 48 hours of delivery with photo proof.
• Conditions: The product must remain unused and sealed. All return requests must be genuine and are subject to verification.
• Refunds: Once a return is approved, the refund will be processed within 5–7 working days.

Contact Us for Bulk Inquiries: If you are interested in our bulk purchase program and want to take advantage of our free delivery offer, please reach out via our contact page or official support channels.

13. Contact Information

Questions about the Terms of Service should be sent to us at:

Zironi Tea Co. Deodhai Village, Dist: Charaideo
State: Assam, India
Website: www.zironitea.com
Email: [Insert Support Email, e.g., support@zironitea.com]